Expert Cleaning Services for Your Home or Office

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Get a Free Quote

Frequently Asked Questions

Please reach us at bookings@littlesparklecleaningservices.au if you cannot find an answer to your question.

Is Little Sparkle Cleaning Services available for one-time cleaning services?

Yes, Little Sparkle Cleaning Services offers both one-time and recurring cleaning services to fit your needs.

I’m looking for a general home clean. How do I book an appointment, and how much does it cost?

We can definitely assist with that! The best way to book is by scheduling a free onsite quote, which allows us to provide a tailored price for your home. Generally, our general cleans are now charged at flat rate.

Please note: Little Sparkle Cleaning Services will no longer be charging general home cleans at a per hour rate. As of Monday 1st December 2025, all general cleans will be charged at a flat rate for example a one bedroom one bathroom property will be charged at $110.00.
these changes will reflect on our quotes and website as of Monday 1st December 2025.. For regular clients these changes will reflect on your invoices as of the 3rd January 2026 unless you are happy to proceed as per the change date.

What areas does Little Sparkle Cleaning Services serve?

Little Sparkle Cleaning Services proudly covers a wide service area, including Calen, Mackay, Proserpine, Kuttabul, Marian, Mirani, The Whitsundays—and everywhere in between!

What type of products does Little Sparkle Cleaning Services use for cleaning?

At Little Sparkle Cleaning Services, we offer two types of cleaning products to suit your needs. We use eco-friendly cleaning products that are safe for you, your family, and your pets. Additionally, we also offer professional-grade products for a deeper, more intensive clean.

What do I need to provide for the quote

To provide you with an accurate and personalised quote, we’ll need the following details:

Property Address – So we can confirm service availability in your area.
Property Type & Size – For example: apartment, townhouse, or house; number of bedrooms and bathrooms.
Current Condition – A brief description of the property’s condition (e.g., lightly used, lived-in, or needs a deep clean).
Required Services – Let us know if you need a full clean, end-of-lease clean, or specific areas focused on (like oven, windows, etc.).
Preferred Dates – Your ideal timeframe or any deadlines we need to work around.

Will there be any additional travel fees included in my quote?

As of 23rd July 2025, quotes may include a travel fee depending on your location and the distance required for travel. Any applicable travel charges will be clearly outlined and included in your customised quote.

I need to book a bond clean — is this possible?

Absolutely, we can assist you with your bond cleaning. Please be advised that we have recently updated our bond cleaning scheduling process. For complete details and instructions, please refer to the Scheduling section.

Need assistance? Our friendly team is here to help. Call us on 0458 228 841 or email bookings@littlesparklecleaningservices.au.

How do I schedule an on-site quote, and how much does it cost?

Scheduling an on-site quote is simple and convenient. You can book directly through the online scheduling section below or contact our friendly team for assistance. On-site quotes are completely free and are tailored to your specific cleaning requirements.

Do you still offer payment plans?

Yes, we certainly do. Flexible payment plans are available to help make our services more accessible and convenient for you. Please contact our team to discuss the best option to suit your needs.

I’ve received a service that I’m not completely satisfied with. How do I proceed with a complaint?

We take all feedback and complaints very seriously and handle them with the utmost professionalism and care. If your service does not meet our Service Standards Guarantee, your concern will be reviewed by our Upper Management Team to ensure a fair and timely resolution.

We offer the following options depending on the outcome of the review:

Return Visit: Our team will return to your property to address and rectify any areas of concern.
Refund Option: Where appropriate, a partial or full refund may be provided.

To lodge a complaint, please contact our customer care team, and we’ll ensure your matter is handled promptly and courteously.

How far in advance can I book a service?

The booking timeframe depends on the type of service:

Larger-scale services — such as bond cleans, commercial cleaning, high-pressure washing, deep cleaning, window cleaning, house sitting, and carpet cleaning — can be booked up to 3 months in advance.
Smaller-scale services — including general home cleans, ironing, and oven cleans — can be booked up to 2 weeks in advance.

I’m looking for a commercial cleaner. Can your business assist?

Yes, absolutely — we can assist with commercial cleaning services. To arrange a free, tailored quote, please use the booking section below, and our team will be happy to assist you.

What if I can’t do an onsite quote? How can I get one?

No problem! We offer site-unseen quotes that can be emailed directly to you. These quotes are valid for up to 30 days.

Press the contact us section and fill in your details and requirements.

What’s included in a general clean?

Our general clean covers all the essential areas of your home to keep it fresh and tidy, including:

Dusting surfaces and furniture
Vacuuming and mopping floors
Cleaning kitchens, including benches, sinks, and exterior of appliances
Bathroom cleaning, including sinks, showers, baths, and toilets
Emptying bins and replacing liners
General tidying of living areas and bedrooms

We can also tailor your clean to include any specific requests—just let us know when booking!

My household has become unwell. How much notice do I need to provide to reschedule my appointment?

At Little Sparkle Cleaning Services, the health of our clients and team is our top priority. If you or someone in your household becomes unexpectedly unwell, you may reschedule your appointment with as little as 30 minutes’ notice prior to your scheduled service time.

If your team becomes unexpectedly unwell, how soon will I be notified that my appointment needs to be rescheduled?

If a team member becomes unexpectedly unwell, we will notify you as soon as possible. This may be up to 30 minutes before your scheduled appointment time, as part of our duty of care to protect everyone’s health.

Please Note

We kindly ask that all clients treat our staff with respect and courtesy at all times. If a client’s behaviour makes a team member feel uncomfortable or threatened—whether during the appointment or at the time of booking—the staff member reserves the right to terminate the appointment immediately.

I am not satisfied with my clean. How do we proceed with rectification?

We are committed to ensuring all clients are satisfied with their service. If something has been overlooked, we will rectify the issue up to three times. We generally ask for 48 hours’ notice for bond cleans and 24 hours for general cleans. Occasionally, areas may be missed due to timing constraints or miscommunication, and we are always willing to work with our clients to reach a satisfactory outcome.

If you remain unsatisfied after rectification attempts, our team will conduct an assessment. This assessment will outline any damages or determine whether the clean requires a larger scope of work than originally agreed. Images will always be provided as part of this process for full transparency.

If you are still not satisfied, or choose not to proceed with the service following the assessment, a partial refund will be issued.

I need to book an appointment, but I can’t see any availability on the website. How can I book in?

If no availability is showing online, please contact our friendly team directly. You can call us on 0458 228 841, email bookings@littlesparklecleaningservices.au, or send us a message via Facebook or Instagram. We’re happy to help arrange a suitable appointment.

I’m a cleaning business looking for contractors. Can you help?

We would be delighted to assist with your subcontracting needs. Please email us at info@littlesparklecleaningservices.au and include the following information:

Business name
ABN
Contact phone number
Date of service
Service required
Service duration

This will help us process your request efficiently, and we look forward to the opportunity to work with you.

Proudly Supporting Our Senior Community

A Little Extra Sparkle for Our Seniors

At Little Sparkle Cleaning Services, we value the contributions of our senior community — and we’re here to give back.

Enjoy 25% off all regular or one-off cleaning services, available Tuesday to Friday, for seniors and their families in Mackay and surrounding areas.

Use Coupon Code: Essential at the checkout — it’s unlimited, so you can use it as many times as you like!

The code can be used online at our website or offline when booking directly.

Whether you’re after a one-time deep clean or scheduled support, our trusted team is here to help keep your space beautifully clean — with kindness and professionalism. 💜

📍 Servicing Mackay | Calen | Proserpine | The Whitsundays | Kuttabul & surrounds

💜 Local. Reliable. Delivered with care.

Don’t forget to share this offer with someone who could use a little extra sparkle! 💜

Behind the sparkle

About Little Sparkle Cleaning Services

We strive to deliver exceptional cleaning solutions tailored to your needs. Based in Calen, Queensland, we proudly service areas from Calen to Mackay and beyond — No matter where you are, we ensure homes and businesses sparkle with excellence.

Our Services

We offer a range of cleaning services and can customise a service specifically for you. Whether you’re looking for a one-off deep clean or a regular ongoing clean, we’re here to make it happen.

Why Choose Us?

We love to clean, and our professional, experienced team takes pride in delivering meticulous results every time. Let us handle the cleaning so you can enjoy a pristine and welcoming space without the hassle.

Meet The Team

Meet the Team behind Little Sparkle Cleaning Services

At Little Sparkle Cleaning Services, we take pride in delivering reliable, high-quality cleaning solutions with a strong focus on professionalism and attention to detail.

Kira: Owner

With over eight years of experience in business management, Kira ensures the smooth operation of Little Sparkle Cleaning Services. Her strong leadership skills and commitment to excellence help maintain our reputation for reliability and top-notch service.

Chris: Duty Manager

Chris brings hands-on experience in the cleaning industry, including expertise in high-pressure cleaning. His practical knowledge and keen eye for detail ensure that every job is completed to the highest standard, leaving our clients with outstanding results.

Together, Kira and Chris lead Little Sparkle Cleaning Services with a commitment to professionalism, efficiency, and customer satisfaction.

Our Services

Residential Cleaning
Commercial Cleaning
Bond Cleans
Oven Cleaning
Deep Cleaning
Window Cleaning
Tailored Cleaning Solutions| add multiple services
Little Sparkle Lawn Care
Carpet Cleaning
High Pressure Washing For all your outdoor surfaces
Need a regular cleaner? Let’s chat about it.

We love to clean ~ So let us handle the cleaning for you.

More services coming soon — we’re growing with you.

Get in touch

Better yet,give our friendly team a call today!

We stay in constant communication with our customers until the job is done. To get a free quote, or if you have questions or special requests, just drop us a line.

Marketing Enquiries

Please be advised that unsolicited marketing, promotional, or sales emails or calls will not be responded to. We are committed to delivering quality cleaning services to our clients and will only engage with relevant business enquiries. We appreciate your understanding.

Little Sparkle Cleaning Services

Calen QLD, Australia

Need to contact us? Speak to our friendly team today Phone: 0458 228 841 Email: bookings@littlesparklecleaningservices.au Experience professionalism, care, and exceptional results every time.

Office Hours

Mon	09:00 am – 04:30 pm
Tue	09:00 am – 04:30 pm
Wed	09:00 am – 04:30 pm
Thu	09:00 am – 04:30 pm
Fri	09:00 am – 04:30 pm
Sat	Closed
Sun	Closed

We offer after hours commercial cleans, to make your booking please contact our team today.

Little Sparkle Bond Cleans

Returning Service – Bond Cleans

We are pleased to announce that our enhanced bond cleaning service will officially commence on Tuesday, 13th January 2026. Designed to provide a seamless and reliable experience, our improvements benefit both tenants and real estate agents.

Key enhancements include:

Month-to-month scheduling for maximum flexibility
Improved satisfaction guarantee ensuring both real estate agents and tenants are fully satisfied
Updated terms and conditions for clarity and transparency
Priority scheduling for returning clients to reward loyalty and streamline bookings
Experienced, professional, and fully insured cleaners committed to achieving exceptional standards

These updates reflect our commitment to delivering a superior bond cleaning service that meets the expectations of agents and tenants alike.

We're Hiring!

Job Board

Cleaner Part Time

Job description:

Little Sparkle Cleaning Services is seeking a reliable and experienced Part-Time Cleaner to join our team. This role is suited to someone who enjoys variety and delivering high-quality cleaning services. An immediate start is available for the right candidate.

All employment conditions align with the Fair Work Act 2009 and the Cleaning Services Award [MA000022], including correct wage classification, penalties, allowances, superannuation, and entitlements.

Duties will include, but are not limited to:

Residential and commercial cleaning tasks
End-of-lease (bond) cleans
Pre-sale property cleans
Deep cleaning services
Safe and professional work in residential and commercial environments

Position Requirements:

Minimum 2 years’ experience in professional cleaning or related roles
Strong attention to detail and a reliable work ethic
Ability to work independently and as part of a team
Flexible and willing to take on a variety of cleaning tasks
Reliable transport and a valid driver’s licence
Availability to work Saturdays when required
Must have a current police check or be willing to obtain one
First aid qualification is a bonus

This role is best suited to applicants who are genuinely committed to ongoing employment and consistently delivering high-quality work.

What We Offer:

Part-time permanent employment with award-aligned hourly rates:
$30.61 per hour — Weekdays
$44.06 per hour — Saturdays
Paid Annual Leave and Sick Leave entitlements
Fuel reimbursement for travel between jobs
Ongoing weekly hours: 15–35 hours per week
A supportive, professional workplace

Locations:

Mackay and surrounding regions

Application Details:

Send your resume and a detailed cover letter to: kira@littlesparklecleaningservices.au

Application closes: 4 February 2026, unless the position is filled prior.

Only shortlisted candidates will be contacted.

Little Sparkle Cleaning Services is an equal opportunity employer.

Job Type: Part-time

Benefits:

Travel reimbursement

Application Question(s):

Do you have or willing to obtain a police check?

Experience:

Cleaning: 2 years (Preferred)

Licence/Certification:

Driver Licence (Required)
First Aid Certification (Preferred)

Location:

Mackay QLD 4740 (Required)

Work Location: In person

Privacy Policy

Privacy Policy – Little Sparkle Cleaning Services

Effective Date: 1st July 2025

At Little Sparkle Cleaning Services (“we”, “us”, “our”), we are committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy outlines how we collect, use, disclose, store, and manage your personal information.

What is Personal Information?

Personal information refers to any information or opinion that identifies you or could reasonably identify you. This may include your name, address, email address, phone number, and other contact details.

What Personal Information Do We Collect?

We may collect the following types of personal information:

Full name
Residential or business address
Email address
Phone number
Payment details (e.g., for invoicing purposes)
Information related to cleaning services provided at your premises
Feedback or complaints you provide
Employment or contractor details (if applicable)

How Do We Collect Personal Information?

We collect personal information directly from you when you:

Contact us via phone, email, website, or social media
Book or enquire about our services
Complete a customer or service form
Provide feedback or make a complaint
Apply for a job or contract with us

In some cases, we may also collect personal information from third parties where you have authorised this or where it is permitted by law.

Why Do We Collect Your Information?

We collect and use personal information for the following purposes:

To provide and manage our cleaning services
To communicate with you about your bookings, appointments, or enquiries
To issue invoices and process payments
To respond to complaints or feedback
To comply with legal obligations
To recruit and manage staff or contractors

Disclosure of Personal Information

We do not sell your personal information. We may disclose your personal information to:

Our employees, contractors, or service providers who assist in delivering our services
IT service providers (e.g., for data storage or email systems)
Financial institutions for payment processing
Legal or regulatory authorities, where required by law

We take reasonable steps to ensure that any third parties handle your information in accordance with Australian privacy laws.

Storage and Security

We store personal information in both electronic and hardcopy formats. We take reasonable steps to protect it from misuse, interference, loss, and unauthorised access, modification, or disclosure. These steps include:

Secure password-protected systems
Restricted access to personal data
Staff training on privacy and confidentiality

When personal information is no longer needed, we take reasonable steps to securely destroy or de-identify it.

Access to and Correction of Personal Information

You have the right to access the personal information we hold about you and request corrections if it is inaccurate, incomplete, or outdated.

To request access or correction, please contact us using the details provided below. We will respond within a reasonable timeframe and may require verification of your identity.

Complaints

If you have any concerns about how we handle your personal information, please contact us. We will respond promptly and work to resolve your complaint.

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC):

Website: www.oaic.gov.au
Phone: 1300 363 992

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The latest version will be available on our website or upon request.

10.

Contact Us

For any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact:

Little Sparkle Cleaning Services

Email: info@littlesparklecleaningservices.au

Phone: 0458 228 841

ABN: 79894829202

Get in touch

Need to Email us

We welcome your enquiries and look forward to assisting you.

Little Sparkle Cleaning Services

Calen Queensland, Australia

Get in touch bookings@littlesparklecleaningservices.au Or info@littlesparklecleanimgservices.au Mobile: 0458 228 841

Hours

Mon	09:00 am – 04:30 pm
Tue	09:00 am – 04:30 pm
Wed	09:00 am – 04:30 pm
Thu	09:00 am – 04:30 pm
Fri	09:00 am – 04:30 pm
Sat	By Appointment
Sun	Closed

Office Hours:

Monday- Friday: 9am-4:30pm

Spread Joy with Little Sparkle Cleaning Services Gift Cards

Little Sparkle Collective

Frequently Asked Questions

Proudly Supporting Our Senior Community

A Little Extra Sparkle for Our Seniors

Direct links

Behind the sparkle

About Little Sparkle Cleaning Services

Meet The Team

Our Services

Our Services

Get in touch

Get a Free Quote!

Better yet,give our friendly team a call today!

Little Sparkle Cleaning Services

Office Hours

Our sparkling moments

What Our Clients Say!

Subscribe

Little Sparkle Bond Cleans

Returning Service – Bond Cleans

Professional Home Cleaning Services

Scheduled Maintenance Notice

We're Hiring!

Job Board

Apply Now

Privacy Policy

Get in touch

Drop us a line!

Need to Email us

Little Sparkle Cleaning Services

Hours

Downloads

Spread Joy with Little Sparkle Cleaning Services Gift Cards

Little Sparkle Collective

Frequently Asked Questions

Proudly Supporting Our Senior Community

A Little Extra Sparkle for Our Seniors

Direct links

Behind the sparkle

About Little Sparkle Cleaning Services

Meet The Team

Our Services

Our Services

Get in touch

Get a Free Quote!

Better yet,give our friendly team a call today!

Little Sparkle Cleaning Services

Office Hours

Our sparkling moments

What Our Clients Say!

Subscribe

Little Sparkle Bond Cleans

Returning Service – Bond Cleans

Professional Home Cleaning Services

Scheduled Maintenance Notice

We're Hiring!

Job Board

Apply Now

Privacy Policy

Get in touch

Drop us a line!

Need to Email us

Little Sparkle Cleaning Services

Hours

Downloads

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